Universal credit - managed migration
This course aims to equip you with the practical knowledge you need to help your clients navigate the migration to universal credit.
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Attendance allowance - an introduction
Attendance allowance (AA) is the main disability benefit for people who have reached pension age.
Work capability assessment - exceptional opportunities
The work capability assessment (WCA) test dominates employment support allowance (ESA) and universal credit (UC) in relation to sick claimants.
Social security law update
Social security law and tax credit law can change from day to day and advisers need to keep abreast of developments to advise their clients correctly. Arranged under topic headings and concentrating on regulations and caselaw, this essential course looks at the most important changes in benefit and tax credits law from the previous six months.
Event on
11 Mar 2027
Judicial review
Judicial review is an essential tool for challenging decisions that affect benefit and tax credit claimants where there is no right of appeal. This interactive course gives advisers a clear understanding of its potential use and helps them to develop their skills in challenging unlawful decision-making.
Event on
2 Dec 2026
Universal credit - complex needs status
This two-morning online training course explains how the universal credit (UC) ‘Complex Needs’ rules work, who is covered, and what this should mean for UC claimants. It also covers how you can ensure the Department for Work and Pensions recognises ‘Complex Needs’ status.
Event on
13 Oct 2026
Also on
22 Feb 2027
Understanding decisions, revisions and supersessions
The benefits system is a decisions-based system. This course gives advisers the technical understanding needed to successfully navigate it, by explaining in detail the rules about how a decision can be made and then changed.
Personal independence payment - best practice in completing the questionnaire
This two-morning online training course summarises how the personal independence payment (PIP) claim process or ‘journey’ works and the importance of the PIP2 questionnaire.
Event on
16 Sep 2026
Also on
8 Dec 2026, 16 Mar 2027
Benefits for EEA nationals - advanced
This advanced level course looks in detail at the social security rights of EEA nationals in the UK. It provides an opportunity for advisers who are familiar with some of the more commonly occurring scenarios to focus on specific complex areas and recent significant developments.
Event on
10 Nov 2026
Also on
10 Mar 2027
Appeals to the upper tribunal
This course is essential for anyone who wants to challenge decisions of the First-tier Tribunal (Social Entitlement Chamber) effectively.
Event on
23 Nov 2026
Also on
23 Mar 2027
Universal credit - housing costs
This full-day equivalent course, delivered over two consecutive mornings, focuses on the practical aspects of help towards rent in UC.
Event on
6 Oct 2026
Also on
15 Mar 2027
Universal credit
This training course focuses on universal credit (UC), the centre piece of the Government’s welfare reform programme.