AP v SSWP
Jobseeker's allowance (JSA) - backdating - misleading advice from HMRC
Summary
The claimant claimed JSA on 1 December 2011 . However, her request that it be backdated to 12 September 2011, the date of her 18th birthday, was refused. When at that time her parents had contacted HM RC to report her turning 18, they asked whether she was entitled to any other benefit at that time, and were told by HMRC that there were none. The claimant made her claim only when, later, she found out from what was then the Directgov website that she might be entitled to JSA. The claimant's appeal to the First-tier Tribunal against the refusal of backdating was rejected.
Judge Williams allowed the claimant's further appeal and substituted a decision that her claim be backdated to 12 September 2011. The tribunal had erred in failing to properly apply regulation 19(5)(d) of the Claims and Payments Regulations 1987, SI No.1968 (wrongly cited as 19(5)(e) in the decision transcript). That provided that there could be up to three months' backdating of JSA where the claimant could not reasonably be expected to have claimed earlier and s/he was given information by an officer of the DWP, 'or of the Board' which led her/him to believe that a claim for benefit would not succeed. The reference to the 'Board' was a reference to what is now known as HMRC. Both the DWP and the tribunal had failed to note that, and that failure was an error of law (paragraphs 6-8). The DWP guidance on this rule was wrong in failing also to refer to information from HMRC; and the Secretary of State had indicated to the judge that guidance to officials is to be amended (paragraphs 4-5, 10).
That left the question as to whether, in this case, the claimant could reasonably have been expected to make the claim earlier. Although the facts were not entirely clear, the judge accepted that a combination of erroneous information from HMRC and DWP meant that backdating under regulation 19 should be made to the date sought, 12 September 2011 (paragraph 9).