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Older people commonly do not claim all that they are entitled to. This course provides an introduction to pension credit and aims to help you with effective benefit checks to maximise income.

Disability living allowance (DLA) is an important way for families to meet the additional needs of ill or disabled children. This practical half-day course explains the eligibility rules and considers how to complete an application to get the best outcome for the child.

This training course is intended to help those new to helping claimants with social security queries, and to increase awareness of the key welfare benefits available to new and established claimants. 

Attendance allowance (AA) is the main disability benefit for people who have reached pension age. Getting an award of AA can significantly increase income and so it is a crucial benefit for older people. This course will give you an understanding of the main rules and help you to identify people who may be entitled. The course is aimed at advisers with little or no experience of AA.

This practical one-morning course is aimed at advisers who want to know more about the benefits available to carers. If you want to deliver better benefit checks, want to help clients avoid unforeseen consequences of claiming carer’s allowance, and want to be ready for advice queries about backdating or overpayments, this course is for you.

This training course looks at how to ensure that a PIP revision or appeal should work to the best advantage of claimants. A good PIP challenge means getting the PIP entitlement arguments right. 

This course provides a comprehensive introduction to personal independence payment (PIP), the main adult disability benefit in England and Wales. 

Most universal credit (UC) claimants have work-related requirements set out in a document called their claimant commitment. When a claimant doesn’t keep up with these requirements, they can see their UC stopped or reduced through a sanction. This essential one-morning course delivers an overview of the rules and includes practical tips for advisers looking to increase their confidence and effectiveness in this area.  

This essential three-morning training course offers benefit advisers a comprehensive overview of UC, looking at eligibility rules, how to calculate entitlement, and the practicalities of making and maintaining a claim. 

This course equips you to deal with UC overpayments by taking a systematic approach to checking and challenging decisions.